Case Studies

Real transformations, measurable outcomes

Explore how we partner with leadership teams to design the operating architecture that enables strategy to perform at scale. Each engagement is time-bound, outcome-driven, and grounded in operating reality.

Showing 4 case studies

FinTech
South Africa

Designing Operating Model for Rapid Team Growth

How a South African fintech start-up designed the operating model to support rapid team growth while maintaining product velocity.

Strategic Operating Design

Key Outcomes

4 squads
Organization structure
Improved
Decision velocity
5 weeks
Engagement duration
60 people
Team target

"We were about to double our team size without any operating model to support it. FORMA designed a bespoke structure that fit our product, our culture, and our growth trajectory."

— FinTech Start-up

Digital Services
South Africa

Redesigning Leadership Architecture for Founder Transition

How a South African digital services agency redesigned their leadership structure to prepare for founder transition and enable autonomous decision-making.

Leadership & Decision Architecture

Key Outcomes

-70%
Founder involvement
Improved
Decision clarity
5 weeks
Engagement duration
55
Team size

"FORMA didn't just help us plan the transition—they redesigned our entire leadership architecture so the agency could run without me."

— Digital Services Agency

Marketing & Advertising
South Africa

Designing Delivery Architecture for a Major Client Onboarding

How FORMA helped an integrated marketing agency translate an ambitious new account pitch into a structured, risk-managed delivery programme — before a single campaign element went live.

Strategic Operating Design

Key Outcomes

8
Workstreams defined
10
Hub roles specified
6
Delivery risks identified
7
Immediate decisions surfaced

"The pitch had been won on strategic ambition. FORMA's role was to make sure the delivery architecture could honour that ambition before the client ever saw a gap between what was promised and what was delivered."

— Integrated Marketing Agency

Marketing & Advertising
South Africa

Designing Partnership Architecture for Scale

How a South African marketing agency designed the partnership architecture that enabled scaling through specialist partnerships without losing control.

Ecosystem & Partnership Performance

Key Outcomes

100%
Ownership clarity
40%
Faster delivery
4 weeks
Engagement duration
3
Partner firms aligned

"As we focused on delivery, we didn't have the capacity internally to stop for a minute to focus on process. FORMA designed the operating architecture that lets us scale through partnerships without losing control."

— Integrated Marketing Agency

Ready to design your transformation?

Let's explore how FORMA can help you move from ambition to execution by designing the structures, decision systems, and operating models that make strategy work.